January 15, 2025
This policy specifically covers account-related messages about Papaya's Text-to-Pay program. Papaya's network of partners use the Text to Pay program to provide their customers with a convenient & secure method to view & pay bills via text.
By providing us with your mobile number and opting-in, you give Papaya permission to send you account-related text messages, like payment reminders and notifications, in conjunction with the services you have requested.
Take note that:
- Number of messages will vary by account.
- By providing us with your mobile number and opting-in, you agree you have ownership rights or permission to use the number given to us.
- Message and data rates may apply.
- To opt-out, text STOP to Papaya's short code or text STOP to any text message we send you. An opt-out confirmation message will be sent back to you.
- To request support, text HELP to our short code or email us at help@ppaya.com.
- If your handset does not support MMS, any MMS messages sent
may be delivered as SMS messages. - Wireless carriers are not liable for undelivered or delayed messages.